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GHFC Research Brief: 2024 Work Trend Index Annual Report “AI at Work Is Here. Now Comes the Hard Part.” May 2024

Writer's picture: Claire BradyClaire Brady

"According to a new report from Microsoft and LinkedIn, AI adoption is skyrocketing, with employees experiencing significant productivity and creativity gains. Businesses that prioritize AI training and leadership buy-in will be best positioned to thrive in the future of work." Dr Claire Brady, President, Glass Half Full Consulting & Champion for AI in Higher Education


The rapid adoption of AI in the workplace is transforming the workplace, with a significant rise in the use of generative AI tools. In the past six months, the use of generative AI has nearly doubled, with 75% of global knowledge workers now utilizing AI in their daily tasks. Notably, 46% of these users began using AI less than six months ago. This surge in AI adoption is driven by its substantial benefits, as reported by users: 90% say AI helps them save time, 85% find it aids in focusing on critical tasks, 84% believe it boosts their creativity, and 83% feel it enhances their overall work enjoyment.


Industry leaders recognize the necessity of AI, with 79% agreeing that adopting AI is crucial for staying competitive. However, challenges remain, as 59% of leaders are concerned about quantifying AI's productivity gains, and 60% feel their organizations lack a clear plan and vision for AI implementation. Additionally, the trend of Bring Your Own AI (BYOAI) is prevalent, with 78% of AI users bringing their own tools to work, and 80% in small to medium-sized companies doing the same. Despite this, there are concerns about transparency and job security, with 52% of users reluctant to admit using AI for significant tasks and 53% worried it makes them appear replaceable. As AI continues to integrate into work processes, addressing these concerns while harnessing AI's transformative potential will be crucial for institutional success.


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