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Hearing vs. Listening- Unraveling the Secrets of Deep Listening

Writer: Claire BradyClaire Brady

Updated: Nov 19, 2023

Deep listening is a profound art, skill, and a subject of scientific inquiry. As we embrace it, we open ourselves to deeper connections, enriching relationships, and a greater understanding of the world around us.


This is the first post in a new Blog series focused on executive skills needed to build and maintain healthy organizational cultures.


Amidst the bustling atmosphere of Birmingham Alabama airport (BHM), I find myself immersed in a symphony of sounds – a vivid reminder of the noise that often defines our modern world. In this era of noise and distractions, the art and skill of deep listening stand out as a beacon, capable of nurturing richer connections, refining communication, and sparking personal and professional transformations.


As Ursula K. Le Guin, the celebrated science fiction author, stated, "Listening is not a reaction; it is a connection." In a world that often prioritizes speaking over listening, these words underscore the profound essence of truly engaging with others. This blog post is dedicated to exploring the transformative influence of deep listening. Join me on this (short) journey as we delve into the heart of deep listening, uncovering its ability to transcend the noise of our everyday lives.


Understanding Deep Listening:

Deep listening extends far beyond hearing words. It involves immersing oneself in the speaker's world, empathetically, and without judgment. Dr. Rachel Naomi Remen, a clinical professor of family and community medicine, describes it as "a way of loving, a way of compassion, and a way of sharing."


Enhancing Relationships:

Deep listening is a cornerstone of meaningful relationships. According to Dr. Harville Hendrix and Dr. Helen LaKelly Hunt, renowned couples therapists, "Listening with empathy is the most essential skill in communication." It fosters trust, respect, and understanding, laying the foundation for healthier connections.


Effective Communication:

Deep listening is a crucial element of effective communication. Research by the International Listening Association indicates that poor listening costs businesses billions each year. On the contrary, active listening, which is an integral part of deep listening, leads to better problem-solving, increased productivity, and a happier workforce.


Personal Growth:

Deep listening is a gateway to personal growth. When we truly listen, we embrace new perspectives and ideas, broadening our own horizons. As Carl Rogers, a renowned psychologist, expressed, "The great majority of us cannot listen; we find ourselves compelled to evaluate because listening is too dangerous."


Emotional Intelligence:

Deep listening is closely tied to emotional intelligence. The ability to discern and respond to emotions in others is essential for building empathy, resolving conflicts, and nurturing resilience.


Scientific Evidence:

Research in psychology and neurobiology supports the benefits of deep listening. Studies have shown that listening can stimulate the release of oxytocin, a hormone linked to trust and bonding. Furthermore, deep listening activates regions of the brain associated with empathy, comprehension, and emotional regulation.


Deep listening is a profound art, skill, and a subject of scientific inquiry. As we embrace deep listening, we open ourselves to deeper connections, enriching relationships, and a greater understanding of the world around us. In the words of Stephen R. Covey, "Most people do not listen with the intent to understand; they listen with the intent to reply." Deep listening invites us to break free from this tendency, ultimately transforming our lives for the better.


Some helpful resources include:


-The Art of Charm is a poddcast offers episodes on effective communication and active listening, providing practical tips for improving listening skills.


-Coursera and edX offer courses on communication skills and active listening, providing structured learning opportunities to enhance your abilities.


-Youtube channels such as TED Talks and Mindful Communication offer talks on active listening, effective communication, and guided exercises focusing on mindful listening.


-Online Forums and Communities such as Quora and Reddit provide discussion, practical tips, and advice.





 
 
 

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